Privacy Policy & Warranty – EasyFix Appliance LTD
1. Introduction
At EasyFix Appliance LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services. It also includes the terms of our service warranty for appliance repairs.
2. Information We Collect
We may collect personal information including, but not limited to:
- Your name, phone number, email address, and address when you book a service.
- Browser type, device data, pages visited, and IP address through website analytics tools.
We only collect data necessary to deliver, improve, and maintain our services.
3. How We Use Your Information
The information we gather may be used for:
- Scheduling and completing appliance repair services.
- Customer support and follow-ups.
- Internal record keeping and service improvements.
- Marketing or promotional offers (only if you opt in).
We never sell or rent your personal information to third parties.
4. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.
However, please understand that no method of data transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking
We may use cookies or tracking technologies to:
- Understand user behavior on our site.
- Improve functionality and performance.
- Deliver relevant advertisements via platforms like Google or Facebook.
You may disable cookies in your browser settings, but this may impact your experience on our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these sites. Please review their privacy policies before engaging with them.
7. Google & Facebook Advertising
We may use remarketing services (such as Google Ads and Meta/Facebook Ads) to advertise across the internet. These platforms may use cookies to display ads based on your previous visits to our website. You can opt out of interest-based advertising via Google Ads Settings or your Facebook ad preferences.
8. Your Rights
As a Canadian resident, you have the right to:
- Access the personal data we hold about you.
- Correct or update your information.
- Request deletion of your personal data.
- Withdraw consent for marketing at any time.
To exercise your rights, please email us at info@easyfixrepair.ca.
Warranty Policy
At EasyFix Appliance LTD, we stand behind the quality of our repair work. Covered appliance repairs include a 90-day limited warranty on:
Labour (workmanship): Labour performed by EasyFix as part of the covered repair.
Parts supplied by EasyFix: Parts supplied and installed by EasyFix as part of the covered repair.
Warranty coverage applies to the original repair performed and is subject to the exclusions listed below.
Warranty Coverage
- The warranty applies when a problem covered by the original repair results from EasyFix workmanship or from a covered part supplied and installed by EasyFix.
- If a covered part supplied and installed by EasyFix fails within the 90-day warranty period due to a defect, EasyFix will repair or replace the covered part as appropriate at no additional charge for the covered repair.
What’s Not Covered
The 90-day limited warranty does not apply to:
- Customer-supplied parts.
- Misuse, accidental or physical damage, or improper operation of the appliance.
- Clogs, foreign objects, or items trapped in drain pumps, filters, hoses, vents, or other appliance components.
- New or additional appliance failures unrelated to the original covered repair.
- Problems caused by external electrical, plumbing, drainage, ventilation, gas-supply, or other conditions outside the appliance.
- Damage or failure resulting from work performed by another person after the EasyFix repair.
- Normal maintenance, cleaning, or other one-time services unless warranty coverage is specifically stated on the service invoice.
Note: Diagnostic visits after the 90-day warranty period, or visits for issues unrelated to the original covered repair, are subject to the applicable diagnostic/service fee.
Contact Information
If you have any questions about this policy or need support, please contact:
EasyFix Appliance LTD
Email: info@easyfixrepair.ca
Phone: 778-723-2456
Website: www.easyfixrepair.ca